This policy explains how Dalon Holdings LLC handles personal information collected through this website and through the businesses and web properties the company operates.
Who we are
Dalon Holdings LLC is a limited liability company registered in the State of Wyoming, United States. Our postal address is 1501 South Greeley Highway, Suite C #1279, Cheyenne, WY 82007. You can contact us at [email protected].
Information we collect
This website does not require you to create an account and does not ask you to submit personal information. If you write to us by email, we hold your message and your email address so that we can reply.
On the service websites the company operates, a visitor may submit an enquiry containing their name, telephone number, email address, postal address and a description of the work they need. Telephone calls placed to numbers published on those websites are logged, including the calling number, the time of the call and its duration.
Where the company's product brands sell goods through online retail marketplaces, the marketplace operates the sale and holds the customer relationship. We receive only the information the marketplace provides to a seller, which is generally the delivery details needed to fulfil an order and any message a customer sends about it.
Why we collect it
Enquiry information is collected for one purpose: to put the person making the enquiry in contact with a service business able to carry out the work in their area. Call logs are held to attribute enquiries correctly and to resolve disputes about whether an enquiry was delivered. Order information is used to fulfil the order and deal with any question or return that follows it.
Who we share it with
Enquiry details are passed to the contracted service business covering that trade and territory, so that they can respond. Order details are shared with the carriers and fulfilment providers needed to deliver the goods. We do not sell personal information.
We use third-party suppliers to operate the business, including website hosting providers, telephony and messaging providers, email providers, retail marketplaces, and shipping and fulfilment companies. Those suppliers process information on our behalf or under their own terms, as the arrangement requires.
How long we keep it
Enquiry records, call logs and order records are retained for as long as needed to administer the commercial relationship they relate to, and to meet tax and record-keeping obligations. Correspondence is kept for as long as it remains relevant.
Cookies
This website does not set advertising or tracking cookies. The websites the company operates may use cookies and similar technology to measure traffic and to attribute enquiries to the page that produced them. Each of those websites carries its own notice.
Your choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Write to [email protected] and we will respond within a reasonable period. Depending on where you live, local law may give you further rights.
Children
Our websites are not directed at children and we do not knowingly collect information from them.
Changes
If this policy changes we will update this page and the date shown at the top.